Frequently asked questions

is your payment system secure?

We take security very seriously. We are SSL Certified via GoDaddy, and since we use Stripe to process payments, no credit card information is stored in our system. The only data we store is your e-mail address, name, and password to log into the application. 

Is the fee one-time or recurring?

The cost of the Easy Entity Release is a one-time purchase, including the application, manual and member only content. 

Is the application available for android or iPhone?

Good news! We’ve made the Easy Entity Release available on both Android and iPhone based phones and tablets. 

Who do I contact if I need help using the app?

If you’re having any difficulty navigating our application, please contact us, and we will get back to you within 24-48 hours. 

Is there a support forum for real-time answers?

Those who have purchased Easy Entity Release have access to our private Facebook community.  Our members can post questions, share their success stories, as well as offer suggestions for ways to improve the application. Since people tend to be on Facebook more often, response time may be shorter than via e-mail response but is not guaranteed. 

I don't want to work on myself. Can you do it?

Absolutely! If you’re interested in receiving the benefits of Easy Entity Release but are hesitant to work on yourself, you may contact Kate directly. At this time, we are not granting practitioner status to the public.